Terms of Legal Use
Legal terms and conditions governing the use of Cytolux Security services and website.
Terms of Legal Use - Cytolux Security
Last updated: September 2024
1. Acceptance of Terms
By accessing and using the services provided by Cytolux Security (Pty) Ltd, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use our security services.
2. Service Description
Cytolux Security provides professional security services including but not limited to:
- 24/7 Security guarding services
- Offsite monitoring and surveillance
- VIP protection and close protection services
- Security system installation and maintenance
- Risk assessments and security consultancy
- Armed response services
3. Professional Standards
All security personnel employed by Cytolux Security are PSIRA registered and maintain current certifications. We adhere to the highest professional standards and operate in full compliance with South African security industry regulations.
4. Liability and Insurance
Cytolux Security maintains comprehensive professional indemnity and public liability insurance. Our liability is limited to the terms specified in individual service contracts. Clients are advised to maintain their own insurance coverage for property and assets.
5. Confidentiality
We maintain strict confidentiality regarding all client information, security arrangements, and operational details. Our personnel are bound by confidentiality agreements and professional codes of conduct.
6. Payment Terms
Payment terms are specified in individual service contracts. Standard payment terms are 30 days from invoice date. Late payment may result in service suspension and additional charges as outlined in the service agreement.
7. Emergency Response
Our 24/7 emergency response services are subject to availability and operational constraints. Response times may vary based on location, weather conditions, and other factors beyond our control.
8. Termination
Either party may terminate services with appropriate notice period as specified in the service contract. Immediate termination may occur in cases of breach of contract or non-payment.
9. Governing Law
These terms are governed by the laws of South Africa. Any disputes arising from these terms or our services shall be subject to the jurisdiction of South African courts.
10. Contact Information
For questions regarding these terms, please contact us at:
Cytolux Security (Pty) Ltd
Stand 20229, Ntsima Village, Dikgale, 0721
Tel: +27 87 808 6717
Email: admin@cytoluxsecurity.co.za